📄 Privacy Policy

1. We collect only essential information from our users.
We gather your name, contact details, and pet-related preferences strictly to deliver our grooming services. This information is submitted by you voluntarily via our contact form or direct communication. We do not collect any unnecessary or sensitive personal data. Our system is designed to store only relevant data for booking and communication purposes.

2. How we use your information.
Your data is used to confirm appointments, send updates, and respond to your inquiries. We also use it to provide personalized grooming suggestions. No marketing emails are sent unless you request them. We never share your data for promotional or third-party use.

3. Data protection and security.
We use standard security measures to protect the data you share with us. All electronic communication is encrypted where applicable. Your information is stored securely and only accessible to authorized team members. We continuously monitor and improve our data safety practices.

4. No sharing with third parties.
Vetcall24 does not sell, rent, or distribute your information to any external party. All information remains within our internal booking and communication system. Any collaboration with external providers (e.g., payment processing) follows strict confidentiality rules. Your trust is our responsibility.

5. Data retention duration.
We retain your data only for as long as needed to provide our services. If you no longer use our services, we can remove your data upon request. Routine cleanup ensures old or inactive records are deleted. We keep the system updated with only current and necessary records.

6. Access and updates to your data.
You can request to view or update your stored information at any time. We are committed to keeping your data accurate and up-to-date. If you notice an error or change, simply contact us. We'll respond promptly and ensure your record reflects the correct information.

7. Children’s privacy.
Our services are intended for adults booking grooming for their pets. We do not knowingly collect data from minors. If any such data is discovered, we delete it promptly. Parental consent is expected when a minor is involved in the booking process.

8. Updates to this policy.
We may update this Privacy Policy to reflect changes in law or our operations. All changes will be posted on this page. Continued use of the site means acceptance of the updated terms. We encourage you to review this policy regularly.

📍 Address: 27 Angelo St, South Perth WA 6151
📞 Phone: +61 424 852 121
✉️ Email: info@vet-call24.ru

Vetcall24

Vetcall24

Vetcall24

Vetcall24

Grooming with care, right to your door.

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